Showed up with our party of 7 for a family trip.... they told us they don't have cars that seat 7 people. We made the reservation a week in advance and when we showed up NO CAR!!!!
I have never written a review before; however, this establishment warrants a first. I would strongly urge anyone considering renting a car to avoid this place at all costs. The manager is one of the worst customer service people with whom I have ever dealt. Despite being a repeat customer this week, he not only ruined our vacation plans with his gross irresponsibility (a long and frustrating story in and of itself), he embarrassed me as an American accustomed to good service in front of my international guests. If this wasn't enough, he then lied about the level of the gas in the tank on returning the car; a fact I did not realize until I reached the gas station to which he forced us to return. With a deceivingly cool demeanor, we were subjected to an ugly passive aggressive assault by this disturbed gentlemen, (a word I use far too generously in this context). I hope that Avis reconsiders its hiring practices, but more importantly that others do not have to deal with these kind of experiences. We're renting another car tomorrow - we'll be taking our own advice and doing so elsewhere! I urge you in the strongest terms to do the same with your business.
Showed up to them not having the car we ordered. Instead they decided to give us a 15 passenger van to lug around town. Poor customer service! Huge inconvenience for our family vacation
If you take your car here for one thing I promise you it will leave with a million new problems. The mechanics are a bunch of idiots fresh out of school. You are better off doing the work yourself.
Customer service is always good
Never rent here!!!
Avis Car Rental is a US Car Rental based in Boynton Beach, Florida. Avis Car Rental is located at 805 Congress Ave, Boynton Beach, FL 33426, USA.
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